Insider Lingo or Slang:

Remember, It's Your Money

$500.00 Sandwich: a sales person went to lunch and missed a sale
Ad Car: An advertised special car that is a stripped down model for price appeal
Bagel: Cheap or junky car or truck
Back End: The amount of profit from add on warranties, insurance and interest
Be Back: A customer that says they will be back but rarely do
Bird Dog: An amount of money paid to a person that brings in a buyer
BK: Customer in bankruptcy or had a recent filing
Box: Finance Office or where final paperwork is done
Broom Them: get rid of customer, blow them off....or Sweep Them
Buy Rate: The minimum interest rate that the dealer has to charge customer based on the buyers credit rating
Box Close: Some dealers actually Close or agree on final numbers in the Box
Bump: Raise them on price or payment any amount
Cherry Picking: a sales person that only takes customers that look or act like buyers
Cream Puff: A used car in Excellent condition
Dime: $1000.00
Finn or Nickel: $500.00
Front End: The amount of gross profit between selling price and the cost of vehicle
Grind: negotiations that take longer than normal
Holdback: see Dealer Holdback
Hoopdy: Cheap or junky car or truck
Hosed Them: Made very good money on the deal
Hot Buttons: Items that are important to the buyer
Lowball: a dealer tries to undercut the price from another dealer
Meet and Greet: The initial meeting and introduction
Mini: when a car is sold at a very low profit and the sales person's commission is a minimum, such as $50.00, $75.00 or $100.00.
Nerd: A customer that comes in with their folder full of research
Nut: Breakeven point
Pack: The amount of money that the dealer tacks on the cost of the car that reduces the amount of commission paid to sales person. (see Sales pay Plans)
Player: a customer with good credit
Pound: $1000.00 profit, as in "I got a 5 pounder"
Pre-Qualify: determining if a customer is a buyer by looking, talking or experince
Put Them On The Ceiling: Give them a very low amount on Trade-in or very High amount on payment to get them to throw their logic out the window.
Repo: a reposesion
Scrape Them Off The Ceiling: Then bring them back down to number in between overall high number and actual number.
Skate: A sales person taking a customer that asked for someone else
Spiff: an extra bonus paid to sales person for selling car by dealer or manufacturer
Stold It: Trading in a vehicle for way under actual value
Take a Bath: Loosing money on a sale
The Close: Come to an agreement on the final figures
Tire Kicker: A person looking with no intention of buying
Tower: The Sales Managers office or desk area
Upside Down: Customer owes more on their Trade-In than it is worth